Keeping your data private

Our Privacy Principles

We will look after any personal information that you share with us.

This is central to our values as an organisation. We want everyone who supports us, or who comes to us for support, to feel confident about how any personal information they share will be looked after or used.

You can be confident that:

  • We only use personal information in the ways we need to and that is expected of us.

  • We only use your personal information to tell you more about our services that may be of interest to you when you have indicated you are interested in receiving this.

  • We will make it easy for you to tell us how you want us to communicate with you, including how to opt out from future communications - and we promise your request will respected straight away.

  • We will never release your information to organisations outside Carers Choices for their marketing purposes.

  • We will be especially careful and sensitive when engaging with vulnerable people or those we have reason to believe might be vulnerable

  • We take all reasonable care to safeguard your personal information through security policies and secure business processes

For more information about how we look after your personal information read our Privacy Policy. For details of how store, process and archive personal data download a copy of our Fair Processing Notice (external) or Fair Processing Notice (employees).